Privacy Policy

Last updated: [Insert Date]

CarNova values your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect the following information:

• Personal details such as name, phone number, and email address

• Vehicle information including make, model, year, and VIN (if provided)

• Appointment and service history

• Payment information (processed securely by third-party payment providers)

• Website usage data such as IP address, browser type, and pages visited

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide and improve our automotive services

• Communicate service updates, estimates, and reminders

• Improve website performance and user experience

• Comply with legal and regulatory requirements

Sharing of Information

CarNova does not sell your personal information. We may share information only with:

• Payment processors and service providers necessary to operate our business

• Parts suppliers or warranty providers when required

• Legal or regulatory authorities if required by law

Cookies & Tracking

Our website may use cookies or similar technologies to enhance functionality and analyze usage.

You may adjust cookie settings through your browser preferences.

Data Security

We take reasonable measures to protect your information.

However, no method of transmission or storage is completely secure,

and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections or deletion of your data

• Opt out of promotional communications

Requests can be made using the contact information below.

Third-Party Services

Our website may use third-party tools such as scheduling software, analytics platforms, or payment processors.

These services are governed by their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy, contact us at:

Email: martin@carnovallc.com

Phone: +1 (978) 209 - 1180